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Maryland state health insurance exchange
The Baltimore Sun — Maryland terminated its five-year contract with Noridian Healthcare Solutions, the company hired as the prime contractor for the troubled Maryland Health Connection. Maryland Health Connection is continuing to work with Optum/QSSI, another vendor that was brought on board in December.
February 24, 2014
The Washington Post — Serious technical flaws in Maryland Health Connection have officials evaluating how they will handle system fixes needed prior the 2015 open enrollment period, which begins Nov. 15. Options include a complete overhaul of the current system, using parts of the federal system or one of the state-based marketplaces, or joining a consortium […]
February 10, 2014
The Washington Post —Noridian Healthcare Solutions was hired to build Maryland’s health insurance exchange, and it in turn subcontracted to EngagePoint. The two are exchanging blame and fighting in federal court over Maryland’s flawed marketplace. EngagePoint’s latest filing charges that Noridian did not have the expertise to take on the project.
February 7, 2014
ABCnews2.com — Maryland officials are blaming a contractor’s programming error for misdirecting Medicaid enrollment packets. About 400 households and 1,100 people were affected. Information released includes names, dates of birth, and Medicaid identification numbers.
January 19, 2014
The Baltimore Sun — Some Maryland legislators have called for the state to abandon Maryland Health Connection and begin using HealthCare.gov. The O’Malley administration said making the switch during the remainder of the open enrollment period, which runs through March 31, would be riskier than continuing to work through the problems that have hampered enrollment.
January 14, 2014
The Washington Post — As early as the fall of 2012, Maryland officials were advised about missed deadlines, understaffing, inadequate testing processes, and lax oversight of contractors. Maryland Health Connection officials do not expect to meet the goal of enrolling 150,000 people for health insurance by March 31.
January 11, 2014
The Washington Post — Insurers participating in the Maryland-run marketplace have agreed to give consumers until Dec. 27 to sign up for health insurance coverage effective Jan. 1. With extra time and recently implemented technical fixes, officials hope many consumers can gain coverage in the final days of December.
December 17, 2013
The Baltimore Sun — Rebecca Pearce, who led the implementation of the Maryland Health Connection, resigned over criticism for taking a vacation while a push was underway to fix technical problems with the state-run insurance website.
December 7, 2013
The Baltimore Sun — The board overseeing Maryland’s health insurance marketplace decided to delay the launch of the small-business exchange until April 1, 2014. The board also voted to delay the collection of payments from people who have purchased health insurance through the marketplace.
November 8, 2013
The Baltimore Sun — Noridian Healthcare Solutions, the company that built Maryland’s health insurance marketplace, is adding staff and other resources to continue improving website performance. So far, about 3,100 households have purchased insurance through Maryland Health Connection.
October 29, 2013