What is telemedicine?
Telemedicine is an alternative to face-to-face communication between patients and healthcare providers, using telephone or video. Telemedicine helps to ensure access to health care for people in rural and remote areas, and it also makes care more efficient and convenient for patients.
Telemedicine includes real-time contact between patients and their doctors, in-home electronic monitoring of patients with chronic conditions, and electronic access to specialists who can help a local hospital diagnose a patient or come up with treatment options. (For example, a small rural hospital can use telemedicine to connect with a larger, better equipped/staffed hospital in an urban area when analyzing a patient’s symptoms.)
The Affordable Care Act includes provisions to increase the use of telemedicine, but coverage and utilization vary considerably from one state to another.
During the COVID pandemic, Medicare provided additional telehealth coverage. But some of those enhanced benefits ended with the end of the public health emergency. Private health plans can generally make their own decisions about coverage of telehealth, so this will vary considerably from one plan to another.