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New Hampshire health insurance exchange

new-hampshire guide to health insurance

New Hampshire exchange exceeds CMS enrollment target three months in a row

March 31, 2014

Open enrollment in New Hampshire ends on March 31.  But HHS is allowing an extension for applicants who begin the process by that date, but are unable to complete their enrollment by the end of the day on March 31.  The extension is expected to be valid until mid-April, and applicants will have to attest to the fact that they tried to enroll by March 31 but were unable to finish because of technical problems or other extenuating circumstances.

By March 1, the number of people who had made their plan selections in the New Hampshire exchange had grown to 21,578 – an increase of nearly five thousand people in one month, on the heels of an enrollment growth of more than five thousand people in January.  Another 5,409 applicants were eligible for the state’s existing Medicaid coverage.  For private plan enrollments, New Hampshire has been greatly exceeding CMS projections every month since December.

The state-federal partnership exchange in New Hampshire uses as its online enrollment portal, so residents initially had difficulty enrolling due to the initial technological glitches in the federal site.  On November 22, New Hampshire’s Insurance Commissioner Roger Sevigny announced that the state-run high risk pool will remain in effect “until the federal marketplace is fully available (it had previously been scheduled to cease operations on December 31).  The most recent update on the New Hampshire Health Plan (the state’s risk pool) website is still dated November 27, and informs members that there is not yet an end date scheduled for the plan in 2014, but that members will receive at least 60 days notice before the plan ends.

New Hampshire allowed existing 2013 health plans to renew until late 2014, but residents also had the option to cancel their existing plan and switch to a new ACA-compliant policy instead.

Although New Hampshire has not opted to expand Medicaid under the ACA’s guidelines, the state legislature met in late November for a special session to consider the possibility of expanding Medicaid to 50,000 state residents who would otherwise be likely to remain uninsured.  Ultimately, the Republican Senate refused to go forward with Medicaid expansion, but Democratic Governor Maggie Hassan and Democratic lawmakers have vowed to try again in 2014.

The New Hampshire Health Plan, which runs the state’s high-risk insurance pool, was approved in September for a federal grant to help facilitate education and outreach for the exchange.  In addition, Planned Parenthood and Bi-State Primary Care were both awarded grants to serve as navigators for NH residents who have questions or need personal assistance with the enrollment process.

The exchange creation process in New Hampshire has been a legislative battle.  In February 2013, Gov.  Hassan announced that New Hampshire would operate its health insurance marketplace as a partnership with the federal government. Prior to the 2012 elections, New Hampshire seemed firmly on a path to relying on the federally facilitated exchange. Former Democratic Gov. John Lynch had no effective means to push back against a Republican-dominated state Legislature that was united against a state-run exchange. The 2012 elections gave control of the state House to Democrats, put more Democrats in the Senate, and kept the governor’s office in Democratic hands. The political shift and a law that allowed the state to take on specific exchange functions enabled the state to adopt a partnership model.

New Hampshire is responsible for plan management and consumer assistance, and the federal government is managing all other marketplace functions.  The NH Health Exchange Advisory Board holds monthly meetings, the minutes of which are available here.

Only one insurer — Anthem Blue Cross — applied to participate in the exchange in New Hampshire, and currently offers 11 health plan options.  Harvard Pilgrim plans to participate in 2015, and Minuteman Health also announced in late December 2013 that it will participate in the exchange in 2015.  Officials hope that additional insurers, including MVP Health Care, might also join the marketplace in 2015. New Hampshire consumers can compare plan options and premiums and submit an application for coverage at  Despite the fact that the exchange has just one carrier, premiums in New Hampshire are comparable to rates in states that have many carriers offering policies.

Anthem’s dominance of the New Hampshire individual market was not triggered by the new marketplaces: it already sells more than eight of ten individual policies. However, the company’s restrictions on its hospital and physician networks are drawing fire.  Critics say the exclusion of 12 of the state’s 26 hospitals, which applies to individual policies sold on and off the marketplace, will force consumers to wait longer and drive farther to get care.  Anthem countered by noting that the narrower provider network was key to keeping premiums as low as possible, since their negotiations with providers hinged on the promise of each hospital in the network getting more patients than they would with a wider network.  This issue has continued to be contentious well into 2014.  Communities in NH where the only local hospital is not on the network explain that it’s difficult to get people to enroll in coverage when they know that they have no local options for healthcare even if they do purchase coverage.

According to state officials, about 170,000 state residents do not have health insurance. About 65,000 people are expected to purchase coverage for 2014 through the marketplace.

New Hampshire health insurance exchange links

New Hampshire Department of Insurance: Health Benefit Partnership Exchange Advisory Board
Includes meeting agendas and documents from November 2012 until the present.

State Exchange Profile: New Hampshire
The Henry J. Kaiser Family Foundation overview of New Hampshire’s progress toward creating a state health insurance exchange.

New Hampshire Consumer Assistance Program
Assists consumers who have purchased insurance on the individual market or who have insurance through an employer who only does business in New Hampshire.
(800) 852-3416 /

Covering New Hampshire – a statewide effort by the New Hampshire Health Plan to inform residents of their coverage options in the exchange and the resources that are available for those who need assistance.

NH health insurance exchange news

State-by-state open enrollment extension details

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New Hampshire residents happy to have coverage, but there are still headaches with the process

Enrollment in New Hampshire’s exchange was nearly 17,000 after four months of open…

New Hampshire Insurance Commission holds hearing regarding Anthem’s narrow network

Officials at Frisbie Memorial Hospital in Rochester claim that their hospital should not…

Minuteman Health and Harvard Pilgrim will join New Hampshire’s exchange in 2015

In 2014, New Hampshire has just one carrier participating in its exchange.  But two more…

Anthem insureds in New Hampshire have until December 16 to request renewal of existing plan

Following New Hampshire Insurance Commissioner Roger Sevigny’s approval of…

Website accused of impersonating the New Hampshire exchange shuts down

The New Hampshire Insurance Commissioner issued a cease and desist order against a…

New Hampshire commission recommends Medicaid expansion

After months of debating the issue – and long after most other states have decided…

Limited Anthem network in New Hampshire means lower premiums, but riles residents and lawmakers

In New Hampshire, only Anthem Blue Cross Blue Shield opted to sell policies in the…

NH and VT marketplaces: A study in contrasting approaches

Valley News — The neighboring states took vastly different approaches to the Affordable…

Anthem’s restricted network in NH labeled ‘rationing of health care’

The Telegraph — Anthem will exclude 12 New Hampshire hospitals from its networks for…

Voice your concerns to your
New Hampshire elected officials

tell your elected officials

Let your New Hampshire governor and legislators know how you feel about the state’s proposed health insurance exchange.

New Hampshire Governor Maggie Hassan
Office of the Governor
State House
107 North Main Street
Concord, NH 03301
PHONE: (603)271-2121
FAX: (603)271-7640
Contact by e-mail

Contact your New Hampshire State Representative
Contact your New Hampshire State Senator