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New Mexico health insurance exchange

new-mexico guide to health insurance

New Mexico’s Medicaid expansion shows tremendous success in covering the uninsured population

March 29, 2014

Open enrollment in New Mexico ends on March 31.  But the exchange has created a waiting list, and enrollees who get their names on the waiting list by March 31 will be given additional time and assistance to complete the enrollment process.

By March 15, 18,691 people had completed the enrollment in private plans through the New Mexico Exchange.  And by the beginning of march, a total of 20,620 exchange applicants had been found to be eligible for the state’s expanded Medicaid program.  But the total number of New Mexico residents who had enrolled in the expanded Medicaid program was actually 103,000 by March 20, as most newly-eligible individuals had enrolled directly rather than going through the exchange.

Five private carriers are offering a total of 23 plans in New Mexico’s exchange:  Health Care Service Corporation, Lovelace Health System, Molina Healthcare of New Mexico, New Mexico Health Connections and Presbyterian Health Plan.  The lowest cost bronze plan in the NM exchange averages $217 a month, quite a bit lower than the national average of $249.

New Mexico settled on a unique approach to its health insurance marketplace. For individuals seeking health insurance, the state is operating Be Well New Mexico in partnership with the federal government. Small businesses use the state-run SHOP exchange. The state had previously announced that it would run all aspects of the exchange on its own, the exchange board determined in May that it did not have enough time to get computer systems up and running. (While Utah is also using a hybrid approach, the specifics are different. Utah is leaving the individual exchange exclusively to the federal government and operating the small business exchange on its own.)

By March 18, the state-run SHOP exchange had enrolled 524 people, including 345 employees and 179 of their dependents.  Nearly 1500 small businesses had started their applications in the SHOP exchange by the end of December, and several thousand employee names had been entered into the system, so total enrollment is likely to grow substantially over the next few months as employers settle on a plan.  The SHOP enrollment is in addition to the people who are enrolling in coverage through the HHS-run individual exchange.

Because the individual side of the New Mexico exchange is operating in partnership with HHS, is used to enroll.  Enrollees can also call 1-855-99-NMHIX for personal assistance with individual coverage, and the exchange created a website where consumers can see average prices for individual plans in order to get an idea of what’s available from the five participating insurers without having to access the full services at

New Mexico’s path to establishing an exchange was atypical. New Mexico Gov. Susana Martinez, a Republican who opposes the federal health reform law, has been the driving force in establishing an exchange and advocating for the state-run model. Martinez designated that the Health Insurance Alliance develop the state exchange. The Health Insurance Alliance is a nonprofit association of health plans created by the state Legislature in 1994 to offer health insurance coverage to small employers. In mid-March, the Senate and House both approved a state-run exchange.

The state expects 200,000 people to purchase insurance through the exchange. According to Kaiser’s, 417,000 New Mexicans — 21 percent of the population — are uninsured.

New Mexico health insurance exchange links

Be Well New Mexico
For individuals and families (small businesses should contact

Guide to the New Mexico Health Insurance Exchange
Includes details about carriers, important dates, eligibility and enrollment information

New Mexico Health Insurance Exchange
Administrative and start-up information

New Mexico Health Insurance Alliance

State Exchange Profile: New Mexico 
The Henry J. Kaiser Family Foundation overview of New Mexico’s progress toward creating a state health insurance exchange.

NM health insurance exchange news

State-by-state open enrollment extension details

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Rates in New Mexico exchange lower than national average

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Reaching diverse population a concern for New Mexico health insurance marketplace

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New Mexico House rejects health insurance exchange legislation

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Martinez continues to push for insurance exchange

Alamogordo Daily News—Republican Gov. Susana Martinez is bucking a national trend in…

Voice your concerns to your
New Mexico elected officials

tell your elected officials

Let your New Mexico governor and legislators know how you feel about the state’s proposed health insurance exchange.

New Mexico Governor Susana Martinez
490 Old Santa Fe Trail, Room 400
Santa Fe, NM 87501
PHONE: (505) 476-2200
Contact by e-mail
Contact your New Mexico State Senator and State Representative