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Medicaid eligibility and enrollment in Hawaii

Medicaid enrollment up 57% since 2013, but post-pandemic disenrollments resume June 1, 2023

How is Hawaii handling Medicaid renewals after the pandemic?

Throughout the pandemic, states have been receiving additional federal Medicaid funding, but on the condition that nobody be disenrolled from Medicaid unless they move out of state, pass away, or request a disenrollment. So nationwide Medicaid enrollment has swelled to record-high levels during the pandemic. But that rule ends March 31, 2023, and states can resume disenrollments as early as April 1.


Eligibility redeterminations and disenrollments will be spread across a 12-month “unwinding” period that will continue into 2024. Enrollees will be able to keep their coverage until their renewal date, but will only be able to keep it after that point if they’re found to still be eligible.

Hawaii Med-QUEST has a useful overview page about the return to normal eligibility operations. It includes a dashboard where data will be posted throughout the unwinding period, press releases, and copies of the letters that enrollees will be receiving.

In March 2023, Med-QUEST is sending letters to all enrollees, letting them know what month their renewal is scheduled. The first renewal notices will then go out in April, for people whose renewal is scheduled for May. And the first round of disenrollments will be June 1 in Hawaii (ie, people who were due for renewal in May who were either found to be no longer eligible, or who failed to respond to a renewal notice).

Hawaii will be processing renewals in their regularly scheduled month for enrollees whose renewals are current, and will be spreading the backlogged renewals out over the 12-month unwinding period. They will prioritize renewals for people whose coverage has been pended the longest time during the pandemic.

Hawaii’s unwinding plan does note that they will wait until the end of the unwinding period to process renewals for unhoused enrollees. And dual-eligible enrollees (ie, eligible for both Medicare and Medicaid) who become eligible for Medicare between April and September 2023 won’t go through a Medicaid eligibility redetermination until six months after their Medicare begins.

For those who are no longer eligible for Medicaid, a 16-month special enrollment period is available on for people who lose Medicaid during the unwinding process. But it’s still important to sign up for a new plan before the date that Medicaid ends, in order to avoid a gap in coverage. Many people who lose Medicaid will find that they’re eligible for an employer’s plan, but that has a limited 60-day enrollment window, so again, it’s important to act quickly in order to secure new coverage.

Who is eligible for Medicaid in Hawaii?

Hawaii’s Medicaid/CHIP is called Med-QUEST (QUEST stands for Quality care, Universal access, Efficient utilization, Stabilizing costs, and Transforming the way health care is provided to recipients).

Hawaii’s Medicaid eligibility levels for children are much higher than the national average and about average for pregnant women and parents (these eligibility limits include a built-in 5% income disregard that’s used for income-based (MAGI) Medicaid eligibility determinations):

  • Children ages 0-18 qualify with family income levels up to 313% of the federal poverty level (FPL)
  • Pregnant women qualify with family income up to 196% of FPL, and coverage for the mother continues for a year after the baby is born
  • Parents and other adults qualify with family income up to 138% of FPL

Hawaii also uses Medicaid funds to help cover premium costs for Hawaii residents who aren’t U.S. citizens but who are citizens of nations that have entered into the Compact of Free Association (COFA) with the U.S.

How does Medicaid provide financial help to Medicare beneficiaries in Hawaii?

Many Medicare beneficiaries receive assistance from Medicaid with Medicare premiums, prescription drug costs, and expenses not covered by Medicare – including long-term care.

Our guide to financial assistance for Medicare enrollees in Hawaii includes overviews of these programs, including Medicaid long-term care benefits, Extra Help, and eligibility guidelines for assistance.

Note that Hawaii is considering legislation in 2023 that would remove the $2,000 asset limit that currently applies to Medicaid eligibility for people who are also enrolled in Medicare.

Federal poverty level calculator

How do I enroll in Medicaid in Hawaii?

You can apply for Med-QUEST:

  • Online at My Medical Benefits or at (only apply through if you don’t have Medicare)
  • Over the phone at 1-877-628-5076
  • By mail. Download an application or call the appropriate eligibility office to have an application mailed to you. Complete the application and return it by mail to the office.

ACA’s Medicaid eligibility expansion in Hawaii

Hawaii adopted Medicaid expansion through the Affordable Care Act, extending eligibility for Medicaid to adults with income up to 138% of the poverty level (133% plus an automatic 5% income disregard). Medicaid expansion took effect in Hawaii in January 2014.

Starting in 2022, Hawaii extended postpartum Medicaid coverage so that it lasts for 12 months instead of 60 days, and the state also added adult dental benefits to Medicaid starting in 2023.

According to U.S. Census data, only 3.5% of Hawaii residents were uninsured as of 2016, down from 6.7% in 2013. Although the state’s uninsured rate was reduced by nearly half from 2013 to 2016, it was already less than half of the national average uninsured rate even in 2013, before the bulk of the ACA’s provisions had taken effect. Hawaii’s Prepaid Health Care Act, which has been in place since the 1970s, had already resulted in nearly all of the state’s population having insurance coverage, even before the ACA took effect.

455,425 people were enrolled in Medicaid/CHIP in Hawaii as of November 2022, and the state noted that it had exceeded 465,000 as of early 2023. Hawaii Medicaid/CHIP enrollment has grown by 57% since late 2013. That growth has been mainly due to Medicaid expansion and the COVID-related rule that has prevented states from disenrolling anyone from Medicaid between March 2020 and March 2023.

Hawaii has accepted federal Medicaid expansion

Medicaid expansion helped cement top-ranking health scores

Hawaii has a long history of supporting initiatives to make health insurance broadly available to residents. Hawaii was among the first six states that implemented a Medicaid program in January 1966, just six months after federal legislation authorizing the program was enacted. In 1974, Hawaii implemented its Prepaid Health Care Act, which mandated that most employers make health insurance available to employees who work at least 20 hours a week.

In conjunction with the Affordable Care Act (ACA), Hawaii initially implemented a state-run health insurance marketplace and adopted Medicaid expansion. The marketplace transitioned to a federally-supported state-run marketplace for 2016, and transitioned again to a fully federally-run exchange for 2017, largely in an effort to take advantage of the economies of scale that the federally-run exchange could bring to a state with low overall enrollment in the individual market (because of Hawaii’s Prepaid Health Care Act, nearly all non-elderly Hawaii residents get coverage from an employer, and relatively few need coverage under individual market plans). Nothing changed about Medicaid with the switch to though; the expanded Medicaid eligibility guidelines are still in effect in Hawaii.

Through its efforts, Hawaii consistently has low uninsured rates and high overall health scores. In 2018, Hawaii was ranked the healthiest state in the nation for the 7th year in a row according to the Gallup Healthways Physical Wellbeing Index, and the state consistently scores at or near the top in other ranking systems (number 1 in the America’s Health Rankings 2020 survey, and number 1 in the Commonwealth Fund’s 2020 Scorecard on State Health System Performance).

Hawaii Medicaid history

Hawaii implemented its Medicaid program in January 1966.

In the early 1990s, Hawaii implemented the State Health Insurance Program (SHIP) to cover people who weren’t eligible for Medicaid. Then, in 1994, CMS approved Hawaii’s section 1115 Medicaid waiver (one of the first in the nation) to wrap SHIP in with Medicaid in an effort to achieve universal insurance coverage (in combination with the state’s Prepaid Health Care Act). The result of the waiver was the creation of Hawaii’s MED-QUEST program, which initially covered low-income women and children, but has since expanded (as of 2009) to cover nearly all of Hawaii’s Medicaid beneficiaries. The MED-QUEST waiver is subject to renewal every five years.

Medicaid in Hawaii is separated into two different methods of providing services: the fee-for-service (FFS) program and the managed care program, called MED-QUEST or MQD. Under the FFS program, doctors and other healthcare providers bill Medicaid directly to be reimbursed for services provided to Medicaid beneficiaries. Under MED-QUEST, the state contracts with managed care plans who in turn provide healthcare services to Medicaid beneficiaries.

Virtually all of the people enrolled in Hawaii’s Medicaid program are covered through managed care. Hawaii only uses fee-for-service Medicaid (ie, without managed care) for a handful of limited Medicaid programs. Hawaii Medicaid managed care members include people who are covered under Hawaii’s fully-state-funded Medicaid program, in addition to the majority of enrollees who are in regular Medicaid that’s funded partially by the state and partially by the federal government.

In August 2017, Hawaii submitted a waiver amendment to CMS in order to gain federal approval to use Medicaid funding to provide housing services to qualified Medicaid enrollees who are homeless and also have behavioral health and/or substance abuse problems. That waiver request was approved in October 2020.

Louise Norris is an individual health insurance broker who has been writing about health insurance and health reform since 2006. She has written dozens of opinions and educational pieces about the Affordable Care Act for Her state health exchange updates are regularly cited by media who cover health reform and by other health insurance experts.

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Apply for Medicaid in Hawaii

You can apply on-line at My Medical Benefits or by phone at 1-877-628-5076. Or, fill out an application.

Eligibility: Children with family income levels up to 308% of FPL. Pregnant women with family income up to 191% of FPL. Adults with family income up to 138% of FPL.

Hawaii section

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