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Arkansas health insurance exchange / marketplace

UnitedHealthcare exiting exchange, impact likely to be small

United Healthcare won’t offer plans in 2017

Arkansas insurance regulators required health insurance carriers to submit rates and plan filings by April 1 if they wanted to offer plans for 2017, and UnitedHealthcare didn’t submit anything. The Arkansas Insurance Department has confirmed that United will not participate in the Arkansas exchange in 2017.

UnitedHealthcare made headlines in November 2015 when they announced that they were considering pulling out of the exchanges at the end of 2016. Even prior to the launch of the ACA’s exchanges, UnitedHealthcare only had about 9 percent of the individual market share in Arkansas, trailing Arkansas Blue Cross Blue Shield’s 78 percent market share by a wide margin.

United did not participate in the Arkansas exchange in 2015 or 2015, and their off-exchange enrollment in the state was just 521 people in 2015. They joined the Arkansas exchange for 2016, although they only offer plans in central Arkansas, and their market share is likely still quite small.

Arkansas uses a “private option” approach to Medicaid expansion, whereby Medicaid-eligible consumers are enrolled in private plans through the exchange, funded by Medicaid. As of the end of January, there were 704 private option enrollees with coverage through UnitedHealthcare.

The private option enrollees who have UnitedHealthcare in 2016 will have the choice to switch to a different carrier during open enrollment (starting November 1), but if they don’t make a choice, they’ll be auto-enrolled into a plan from a different carrier. Anyone enrolled in an exchange plan from UnitedHealthcare outside of the private option will also have the choice to switch during open enrollment, and will need to do so in order to continue to have coverage through the exchange (including subsidies) for 2017.

Georgia is the only other state where it’s been confirmed that United will exit the exchange at the end of 2016, but like Georgia, the impact in Arkansas is likely to be relatively minor. The other four carriers that offer individual plans state-wide in the Arkansas exchange (see details below) will continue to do so in 2017.

Nearly 74k enrolled for 2016

73,648 people enrolled in private plans through the Arkansas exchange during the 2016 open enrollment period that ended on January 31. For perspective, the Arkansas exchange had more than 51,000 in-force enrollees as of mid-2015. Most of them are among the enrollees for 2016 (their plans were either auto-renewed, or they returned to the exchange and shopped for a different plan for the new year), but about 27,250 enrollees are new to the Arkansas exchange for 2016.

During the 2015 open enrollment period, enrollment in private plans through the Arkansas exchange totaled 65,684 people, but that included people who signed up early in open enrollment and then never paid their premiums. By the end of March, 2015, in-force enrollment had dropped to 52,784. In 2016, HHS began subtracting unpaid and cancelled enrollments in real time, during open enrollment. So where there will still be some attrition throughout 2016, the drop-off after the end of open enrollment won’t be as sharp this year – making the 73,648 enrollment total even more substantial.

Average benchmark premiums in the Arkansas exchange are just 4.3 percent higher than they were in 2015, which means subsidies are slightly higher too. Overall, rates increased by an average of less than 5 percent in Arkansas, but there’s significant variation from one plan to another; some increased in price while others decreased. 88 percent of the people who enrolled for 2016 are receiving premium subsidies, which is unchanged from 2015.

State-run small business exchange getting new carrier

Although Arkansas has paused their progress towards establishing a state-run exchange for individuals (more details below), they’ve successfully implemented a state-run exchange for small businesses.

On November 1, 2015, Arkansas launched My Arkansas Insurance, the new state-run small business (SHOP) exchange. Coverage is available through the exchange for businesses with 2 to 50 employees, and enrollment through the site has been smooth. The state-run SHOP exchange became available on the same day that open enrollment began in the individual market. But open enrollment for small businesses continues year-round in every state.

Prior to the debut of the state-run SHOP exchange, Arkansas was using the federally-run SHOP exchange on Arkansas had about 200 small business employees who had coverage under the federally-run SHOP exchange, and they were transferred to the state-run exchange.

Arkansas joined Utah, Mississippi, and New Mexico in opting to run their own SHOP exchange while using for individual enrollments.

For 2016, Arkansas Blue Cross Blue Shield is the only carrier offering plans through the Arkansas SHOP exchange. But for 2017, Centene (Celtic/Ambetter) will join them, and there will be two carrier options for small businesses in the SHOP exchange in Arkansas.

State-run exchange development on hold

In September 2015, Arkansas Governor Asa Hutchinson said that the state’s progress towards creating a state-run health insurance exchange for individual plans is “on pause at this point” and that he had communicated that information to HHS. Hutchinson went on to say that is working well, and that he’s not sure the state needs to push forward with plans for a state-run exchange, which involves additional risks and costs.

Hutchinson had previously voiced concerns about the benefits of proceeding with a state-run exchange.

In June 2015, the Supreme Court ruled that subsidies are legal in the federally-run marketplace, which means there was no longer a concern that subsidies could evaporate and insurance markets could destabilize in states that use  Although the state has been working towards a state-based exchange for some time, and has obtained almost $100 million in federal funding to make the switch, the Court’s ruling removed some of the incentive to proceed with the transition, since subsidies are safe regardless of how the exchange is structured.

Following the Supreme Court’s decision, Arkansas Governor Asa Hutchinson asked the state to reconsider whether the move to a state-run exchange is still the best course of action:  “I am convinced now more than ever that we need to proceed with caution to measure the costs to the taxpayers and the reliability of the outcome as we consider the potential of a state exchange.

In mid-August, Governor Hutchinson reiterated his concerns about moving forward with a state-run exchange, saying: “Right now, we’re building a state-run exchange with a $99 million grant from the federal government, and I’m asking the question, why are we building the state exchange rather than relying on a continued partnership with the federal exchange?

But reform still a priority

In December 2015, Hutchinson replaced two members (including the Chairman) of the 11-member Arkansas Health Insurance Marketplace Board of Directors with his own appointees. A spokesman for Hutchinson said that the two new members “share Hutchinson’s vision of the board’s direction.” The two out-going board members had both been appointed in 2013 by former Governor Mike Beebe.

The state is also considering a 1332 innovation waiver to maximize flexibility in implementing the ACA in Arkansas.

And in February 2016, Hutchinson announced that he had hired Cindy Gillespie, one of Mitt Romney’s former healthcare advisers, to lead the Arkansas Department of Human Services. One of Gillespie’s responsibilities will be overseeing the “private option” Medicaid expansion program that Arkansas has been using (Medicaid funds pay for private health plans in the exchange for eligible enrollees), and working with Hutchinson and HHS to reform the current Medicaid expansion model.

In April 2016, Hutchinson called a special session of the legislature to consider his Arkansas Works proposal to extend and reform the state’s existing Medicaid expansion program. Lawmakers approved his proposal, although the special session was ongoing as of April 10, in order to sort out funding.

Prior progress towards state-run exchange

In June 2015, Arkansas was one of three states that got conditional approval from the Obama Administration to operate a state-run exchange (the state currently has a partnership exchange, which is considered federally-run). At that point, the outcome of King v. Burwell was still up in the air, and there was a distinct possibility that subsidies for 50,000 people in Arkansas could have evaporated if the Supreme Court had ruled that subsidies were not legal in the federally-run exchange.

Although the state formally submitted their intent to establish a state-based exchange in the spring of 2015, they’ve been in the process of working towards a state-based exchange since 2013. The board of the Arkansas Health Insurance Marketplace voted in mid-September 2014 to transition from its current partnership exchange to a state-run exchange. The plan was to have the Arkansas-run marketplace operational for individual for open enrollment in the fall of 2016, with coverage beginning in 2017. Small businesses were to be able to begin enrolling through the state-run exchange in the fall of 2015, which happened at scheduled.

However, in March, lawmakers passed Senate Bill 343, which required the state to wait to proceed with establishing a state-run exchange until after the King v. Burwell ruling is announced.  That put the Arkansas Health Connector‘s transition to a fully state-run model on hold, although lawmakers and the exchange board continued to work on the details of how the state-run exchange would work. After the King verdict was announced, Hutchinson again put the exchange-creation process on hold.

New exchange carrier for 2016 – but only for one year

Five carriers are offering individual health plans in the Arkansas exchange for 2016, although two of them are owned by the same parent company:

UnitedHealthcare of Arkansas is new to the exchange for 2016.  They are only offering policies in central Arkansas in 2016. They had initially planned to expand to other areas of the state for 2017, but subsequently decided to exit the exchange altogether at the end of 2016.

The other exchange carriers are offering plans state-wide for 2016.

Average rate increase less than 5 percent for 2016

Average rate increases are relatively small in the Arkansas exchange for 2016.  The Arkansas Insurance Department released approved rate changes in late August. For the three carriers that were already offering plans in the Arkansas exchange, the average rate changes were:

  • Arkansas BCBS = 7.15 percent increase
  • Celtic (Ambetter) = 0.08 percent increase
  • QualChoice/QCA Health Plan = 8.2 percent decrease

Arkansas BCBS had the bulk of the 2015 enrollees, with 79 percent of the state’s individual market share. But almost 9 percent of Arkansas’s individual market enrollees had a plan through one of the QualChoice Holdings carriers in 2015, and those policies had rates decrease of more than 8 percent in 2016.

The modest rate increase for 2016 comes on the heels of a decrease the year before; the Arkansas Insurance Department announced in October 2014 that premiums in 2015 would be two percent lower on average compared to 2014 rates.

In addition to the four exchange carriers, Coventry Health and Life only offers plans outside the exchange. And while state regulators approved a 10.5 percent rate increase for Coventry, they had only 16 enrolled members.

UnitedHealthcare had 521 enrollees in their off-exchange plans in Arkansas in 2015, and their average rates increased by 19.7 percent in 2016.  For 2016, UnitedHealthcare is offering both on and off-exchange plans in Arkansas, although they’ll exit the exchange at the end of 2016.

60% drop in uninsured rate

According to Gallup data, the uninsured rate in Arkansas in 2013 was 22.5 percent.  By the first half of 2015, it had fallen to 9.1 percent – a 60 percent drop.  The 13.4 percentage point drop is the largest of any state in the country.  The state’s acceptance of federal funds to expand Medicaid (using private coverage under a waiver) is credited with much of the state’s success in reducing its uninsured rate, as 250,000 people have gained coverage under the Arkansas Medicaid expansion program since January 2014.


According to a Kaiser Family Foundation analysis, there were still 285,000 uninsured residents in Arkansas in 2015. 44 percent of them were eligible for Medicaid, and 21 percent were eligible for premium subsidies. Navigators, brokers, and enrollment assisters have been reaching out to these people in an effort to get them enrolled.

2015 enrollment data

65,684 Arkansas residents signed up for health insurance on between Nov. 15, 2014 and Feb. 22, 2015, according to the U.S. Department of Health and Human Services (HHS). 44 percent were new to the exchange for 2015, and 88 percent qualified for premium subsidies.

Effectuated enrollment in private plans through the Arkansas exchange stood at 51,436 as of June 30.  Attrition is to be expected outside of open enrollment, and also increased its enforcement of documentation requirements for immigration and financial status, resulting in the cancellation of some plans and/or premium subsidies.  In addition, some enrollees never paid their initial premiums, and others opted to cancel their coverage mid-year.

Arkansas carves own path on ACA

Arkansas has not followed the pack in its approach to implementing the Affordable Care Act, and it has continued that trend with its path towards the possibility of a state-run exchange (Idaho is thus far the only state that has transitioned from to a state-run exchange), although progress towards a state-run exchange is on hold as of late 2015.

States that relied on the federal marketplace for some or all functions outnumbered states that ran their own exchanges in 2014. For 2015, only Idaho moved to a state-run exchange, while Oregon and Nevada increased their reliance on the federal marketplace; Hawaii also began using for enrollments in the fall of 2015.

Arkansas’ efforts to transition to a state-run marketplace is not its only atypical move. Arkansas was one of just a few states that implemented a state-federal partnership for 2014. The state also pioneered the Private Option for Medicaid expansion under a Section 1115 waiver from CMS. However, the current Medicaid expansion program is only slated to run through the end of 2016, and the state must either renew it or replace it in order to continue Medicaid expansion into 2017 and beyond.

The future of Medicaid expansion

In August 2015, Governor Hutchinson expressed his support for continuing to accept federal funding to expand Medicaid in Arkansas, but noted that he wants to make sure that the state can continue to create its own version of expanded Medicaid, with several aspects that will require new or renewed waivers from CMS.

Under the current Medicaid expansion in Arkansas, eligible enrollees with household income up to 138 percent of the poverty level are enrolled in private health insurance plans through the exchange, but with the premiums fully subsidized by Medicaid funds.  Hutchinson wants to replace that with a program that requires premium payments of up to two percent of household income for people whose household income is between 100 percent and 138 percent of the poverty level (Indiana is an example of another state that has implemented Medicaid expansion with a similar provision).

There are several other contingencies that Hutchinson wants to include if the state continues its Medicaid expansion program, most of which would require waivers from CMS.  But Hutchinson noted that whatever they do, it’s not acceptable to simply terminate the expansion of Medicaid and leave 220,000 low-income Arkansas residents with no health insurance coverage.  In September 2015, Hutchinson noted that he had communicated with HHS Secretary Burwell regarding Arkansas’ Section 1115 Medicaid waiver, and that she is “cautious” about the proposed reforms, but “indicated that she is happy to work with [Arkansas] on each of these [proposed reforms].”

Hutchinson is also working to rebrand Medicaid expansion in Arkansas. The current program is known as the “public option,” but the new program would be called “Arkansas Works.”

Lawmakers considered extension of Medicaid expansion during a special legislative session that was held prior to the regularly-scheduled session. Arkansas Works was approved, although the funding details still had to be worked out in the final days of the special session.

Through January 2015, about 233,500 Arkansas residents were enrolled in the Private Option.

Enrollment in 2014

Signups for qualified health plans (QHPs) in Arkansas totaled 43,446 during 2014 open enrollment. Among Arkansas residents selecting a QHP, 90 percent qualified for financial assistance, compared to 85 percent nationally. An HHS report released in June showed the average monthly premium, after tax credits, for Arkansas consumers was $94. Thirty-five percent of enrollees who received subsidies in 2014 saw their premiums reduced to $50 or less per month.

Nineteen percent of Arkansas residents selected a bronze plan (20 percent nationally), 67 percent selected a silver plan (65 percent nationally), 13 percent selected a gold plan (9 percent nationally), 0 percent selected a platinum plan (5 percent nationally) and 1 percent selected a catastrophic plan (2 percent nationally). Twenty-five percent of Arkansas enrollees were between the ages of 18 and 34.

Arkansas’ historical approach to the marketplace

The Arkansas legislature considered a bill to establish a state-run exchange during the 2011 session, but it did not pass. The Arkansas Insurance Department then shifted gears and received grant money in February 2012 to develop a partnership exchange.

The state exchange website is called Arkansas Health Connector, but it’s a very basic informational website at this point. Individual enrollees must use, to compare plans, see if they qualify for subsidies, and purchase coverage. Small businesses use My Arkansas Insurance.

Arkansas was the first state to receive federal approval to expand Medicaid through the Private Option. Through the Private Option, the state uses money earmarked through the ACA for Medicaid expansion to subsidize the purchase of private insurance. The approach has been adopted or considered by a number of other states.

In December 2014, Arkansas received federal approval for two further changes to its version of Medicaid expansion. The waiver allows a requirement of monthly contributions to health savings accounts and limits transportation for routine doctor visits and other non-emergency services.

As originally constructed, the Private Option required annual reauthorization by the Arkansas legislature. In late February 2014, the Arkansas Senate approved continued funding for the Private Option. However, it took the House five votes to reauthorize funding in early March. Arkansas appropriation bills must receive a 75 percent majority in both houses to pass, and the Private Option just squeaked by with votes of 27-8 in the Senate and 76-24 in House.

Legislative support for the Private Option was weakened by the 2014 elections. Republicans, many of whom campaigned against the Private Option, now hold 24-11 and 64-36 majorities in the state Senate and House, respectively.

Gov. Asa Hutchinson asked state legislators to fund the program in its current form through the end of 2016. Legislators heeded Hutchinson’s request by passing Act 46. The law continues Private Option funding through 2016 and establishes a task force to suggest changes to the program for 2017. However, some opponents believed they had killed the Private Option, viewing Act 46 as just a “stay of execution.”

Arkansas health insurance exchange links

Arkansas Health Connector

Arkansas Health Insurance Marketplace Board
Website for nonprofit overseeing Arkansas’ transition to a state-run marketplace

Arkansas Insurance Department