Frequently-asked questions by category
If I’ve enrolled in a plan for the new year, can I change my mind and pick a different plan?
August 23, 2024 – You can make multiple plan selections during open enrollment, as long as you complete the final plan change by the end of open enrollment.…
What happens if I don’t make my premium payment by the end of the grace period?
February 20, 2024 – If you fail to pay your premiums and exhaust the grace period for plans offered in a health insurance marketplace, you will lose your…
Why do I have to provide my Social Security number to enroll in health insurance through the exchange?
February 14, 2024 – Your health insurance marketplace will ask you to provide your Social Security number so it can confirm that you’re lawfully present in…
If I sign up for a Bronze plan during open enrollment, can I bump my coverage up to a higher level several months later if I find out that I need surgery?
February 5, 2024 – After open enrollment ends, you generally can't change your policy until the next open enrollment period, unless you experience a…
If I let my health plan auto-renew for January, am I stuck with it for the rest of the year?
February 5, 2024 – In most states, no, but you'll likely only have until January 15 to pick a new plan. After that, you'll need a qualifying event to make a…
Who can help if I have a problem with my ACA-compliant coverage or exchange enrollment?
January 8, 2024 – Here's where you should look for help if have trouble enrolling through a health insurance marketplace – or if you have issues with your…
If I qualify for Medicaid, should I worry about the deadline for open enrollment?
December 23, 2021 – It's true that Medicaid and CHIP enrollment are year-round. But that doesn’t mean that you should disregard the end of open enrollment…